Customer goodwill is as good as gold. Here are a few nuggets from ours.
“I was looking for an innovative way to consolidate our debt, allow for flexible cash management and give me the means to continue to grow via merger and acquisition. After speaking with InsurBanc, I had a totally different perspective on what a lender could do for us. The solution fit our initiatives perfectly knowing that InsurBanc understood our business made the process much easier. It’s reassuring to have a banker as knowledgeable as they are.”
Donovan Dunn, Roger Keith and Sons
Long Term Relationship
“Every year my accountant would tell me: ‘You could go to any bank and get financing.’ But loyalty is a two-way street. When I was a new business owner, InsurBanc provided the initial financing. When it came time to finance the building, I didn’t even approach anyone else. I just went back to InsurBanc. They asked all the right questions because they understood the value of an insurance agency.
I wouldn’t have changed the bank. I think InsurBanc did a great job and continues to do a great job for us. I can’t even imagine at any point switching banks.”
Deborah A. Buckley, Goss & McLain Insurance
We know what insurance agencies need.
"It's very comforting for an independent agent to be able to talk with a banker about the specialized banking needs of the insurance business. Few bankers can understand, even conceptually, the terminology and business practices of independent agencies. By working with InsurBanc, the agent does not have to explain the insurance business."
"It was critical for us to get to know the people at InsurBanc and understand what InsurBanc's philosophy was with personal service. What convinced us to move our banking relationship to InsurBanc was the bank's commitment from the top down to assist us."
Bruce Cochrane – Renaissance Alliance Insurance Services
Few banks or potential investors understood the agency's operations, and fewer understood my dream of franchising an insurance retail storefront. Based on my success in the independent agency business, InsurBanc stepped in to provide a line of credit to give Fiesta the working capital to build out the franchise concept and start up its first franchised locations.
Without InsurBanc, we would have been forced to look at private investment or grow at a slower rate. I decided on InsurBanc because they understand the insurance industry. It is beneficial having a bank that actually understands the uniqueness of the insurance business."
John Rost, President, Fiesta Insurance Franchise Corp.
"The benefits of working with InsurBanc are numerous. They are so helpful and friendly. They understand the insurance business and that helps to get the funding together. They helped me through every step of the loan process from application to closing. They are still there for any questions that arise. I am using InsurBanc for my deposit accounts, and it couldn't be any easier. They are still just a phone call or e-mail away if I have any banking questions."
Stacy Reid, Reid Insurance Group
State of the art technology.
"InsurBanc understands the insurance business. Their clients—independent agents—are my clients. I look at it as a long-term partnership. Having that relationship with InsurBanc for the long term and having them understand my business and the challenges I go through is beneficial.
We've been using online banking since day one with InsurBanc. Tight timeframes for accepting premiums and binding policies make remote deposit a competitive advantage.
It's been a good switch to work with InsurBanc. We're all talking the same language. It's been beneficial to have our own banker."
Jefferey S. Lejfer, CPCU, President and Founder, New Day Underwriting Managers LLC
"We began banking with InsurBanc in July '08. Before joining InsurBanc, making deposits was time consuming and inconvenient. Remote deposit makes it possible to deposit at any time, day or night! With remote deposit there are fewer worries, it reduces costs and streamlines cash management."
Jonathan Katz, Oros Risk Solutions LLC
In-depth agency knowledge!
"They had an expertise that we highly desire because they really understand insurance agencies. The financing of an insurance agency is something that is difficult for a bank to get their arms around, because there is not a lot of traditional collateral there. The greatest thing about InsurBanc is that they were willing to work with us under our terms and they had a real understanding of something that can be difficult to grasp."
Hector Baeza, Leavell Insurance Company
Worth the switch!
"The automation features and service greatly exceed that of our prior bank which we used for over 50 years."
Lanny Hair, Executive Vice President, Independent Insurance Agents & Brokers of Arizona
"For years we were with a large national bank that provided little to no customer service while charging fees for every account transaction. The switch to InsurBanc was not only smooth, but we reduced our bank fees by over 50 percent."
Independent Insurance Agents and Brokers of California
They've got it all!
"We do business with InsurBanc for the same reasons our clients do business with us…pleasant professional people, efficient response, good range of products."
Peter Bakker, Peter M. Bakker Agency, Inc.